Privacy Policy

1. Introduction

New Brooklyn Dental is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, visit our website, or contact us.

By using our services or visiting our website, you agree to the terms of this Privacy Policy.


2. Who We Are

New Brooklyn Dental
6 Gelderd Road
Birstall
WF17 9PX
Email: info@newbrooklyn.co.uk
Telephone: 01924 477 777
Principal Dentist: Dr. Ihsaan Khan

We are registered with the Information Commissioner’s Office (ICO) under the UK Data Protection Act.


3. What Information We Collect

We may collect and process the following information about you:

  • Personal details: Name, date of birth, address, telephone number, and email address.

  • Medical information: Dental and medical history, treatment records, X-rays, and other health information.

  • Financial information: Payment details and insurance information (where applicable).

  • Communications: Emails, messages, and other correspondence between you and our team.

  • Website data: IP address, browser type, and usage information (see Cookie Policy below).


4. How We Use Your Information

Your information is used to:

  • Provide safe, effective dental care.

  • Manage your appointments and records.

  • Communicate with you about your treatment or practice updates.

  • Process payments and insurance claims.

  • Comply with legal and regulatory obligations.

  • Improve our services and website experience.

We will only use your data when we have a lawful basis to do so, such as your consent, contractual necessity, or legal obligation.


5. How We Store Your Information

All personal data is stored securely in compliance with UK GDPR requirements.
We retain patient records for the minimum legal retention period or as required by law. When records are no longer needed, they are safely destroyed.


6. Sharing Your Information

We may share your information with:

  • Specialist referral clinics or laboratories (only when necessary for your treatment).

  • Dental insurers or payment providers (for claims or billing).

  • Regulators or authorities (where required by law).

  • Our professional advisors or IT providers (for administrative purposes).

We will never sell your data to third parties.


7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (in certain cases).

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

You can exercise your rights by contacting us at info@newbrooklyn.co.uk.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.


9. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact:

New Brooklyn Dental
6 Gelderd Road
Birstall
WF17 9PX
Email: info@newbrooklyn.co.uk
Telephone: 01924 477 777